Re: Reporting bugs: there is nothing to gain in frustrating reporters

[Gabriel Dos Reis <gdr at integrable-solutions dot net>]

Scott Robert Ladd <scott.ladd@coyotegulch.com> writes:

| > I think what gets peoples' blood pressure up is
| > endless discussion about how they ought to do their
| > business.
| 
| Try publishing a compiler review, and listen to the kibitzers. :)
| 
| I've been writing for publication all my adult life; just because people
| don't like what you write (software or prose) is no reason to be rude.
| They might actually have valid points...

Well, some of the GCC developers have been publishing in their adult
life too.  I guess, the real issue as far as GCC is concerned must be
somewhere else.  Reasonable people with fair technical backgrounds can
look at the same problems and come up with different conclusions. 

Sometimes, some people come to GCC developers with the assumptions
that they must be obscure ignorant and miles-of-code-writers-without-
thinking and as such are very willing to endlessly lecture them about
how ignorant they are and how they should do their jobs.  That can not
only irritate but also contribute to "blood pressure".  Furthermore,
it is also assumed that since people working on GCC earn part of their 
business on working on GCC, they de facto become slaves of the 
lecturer/manager-du-jour.  

That is not meant to excuse what you perceive to be rudeness, but to
point out that the communication channel works both ways.

-- Gaby