What is wrong with Bugzilla?

[R Hill]

Russ Allbery wrote:

> It's not the request for the e-mail address.  It's that it's phrased as a
> login screen and a button to create an account.  I know that I definitely
> pause and consider before I create an account at a web site.  There are
> many on-line newspapers that I refuse to read articles from, for example,
> because I don't want to create an account.  That creates a piece of
> authorization out there that I have to record a password for and that I'm
> to some degree responsible for.
> 
> I think this is mostly just a matter of phrasing and presentation, though,
> not a fundamental problem.  (Another difficulty is that presenting a login
> screen and inviting people to create an account also implies that if you
> weren't already invited to create an account, someone might be upset if
> you just make one.  It has a very "members only" sort of feel to it.)

Ah okay, I completely misinterpreted what you meant by "alarm bells". 
Sorry.  I do agree with you, and I know there are a few sites that I 
ignore due to their no-account-no-view policy too.

to bring in what Zack said earlier:

> However, Ross is also right; it is one more hoop to jump through to
> submit a bug report, and privacy concerns aside, some people may just
> get annoyed and give up at that point.
> 
> A possible happy medium might be to merge the two forms for people who
> aren't already logged in:-
> 
>  --- 
>  Bugzilla does not know who you are.  We need a valid email address
>  for you so that we can contact you to discuss your bug report.
> 
>  If you already have an account, enter your email address and password
>  below.  If you don't, enter your email address and leave the password
>  field blank; Bugzilla will email you a password.

IMHO, KDE's bugzilla[1] hits this right on the head.  They're also the 
only project I know who's bugzilla doesn't feel like every other 
bugzilla out there, just with a different themepack.

[1] https://bugs.kde.org/