Reporting bugs: there is nothing to gain in frustrating reporters

[E. Weddington]

Scott Robert Ladd wrote:

>1) Bugmasters could be less perfunctory and pejorative in their
>comments. Examples have been given.
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<De-lurking>

Quoting ESR these days is perhaps not really in vogue, but I've always 
found this document to be extremely helpful:
<http://www.catb.org/~esr/faqs/smart-questions.html>

Specifically, this section:
<http://www.catb.org/~esr/faqs/smart-questions.html#keepcool>
which I think is very applicable both to bug comments as well as the gcc 
list and this thread in particular. ;-)

>2) A mentoring system could help bring along new GCC developers. I'm not
>talking about hand-holding, I'm suggesting that having some place for
>people to ask a few questions, one on one, to get over certain
>conceptual humps.
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Geez, I've seen this happen many a time on the gcc list. Jim Wilson, in 
particular, I've noticed does a tremendous job in helping new people out 
by pointing them in the right direction (IMHO). Why should something new 
be created?

Anyway, I'll go back to lurking now.

Eric