Re: bug submitters not converted from GNAT to bugzilla

[Daniel Berlin <dberlin at dberlin dot org>]

On Sunday, May 25, 2003, at 04:16  AM, Matthias Klose wrote:

> Daniel Berlin writes:
> > On Saturday, May 24, 2003, at 03:08  AM, Matthias Klose wrote:
> >
> > > When forwarding reports from the Debian BTS to GCC GNATS, I could
> > > explicitely set the submitter (the submitter of the Debian report) 
> > > and
> > > the email address (of the Debian bug report). Currently even adding 
> > > an
> > > <debian bug number>@bugs.debian.org to a report doesn't work anymore.
> > Sorry, there are no provisions for external (IE non-bugzilla account
> > holder) cc's.
> > They have to have accounts.
> > Adding external cc support would likely take at least a month, and i'm
> > just not up for it right now.
>
> what is worse,

Sorry, it's not all that bad to begin with.
You implied in private mail that this is somehow a missing feature.  
It's not really. GNATS had no email preferences.  Bugzilla has per-user 
email preferences.  External cc's don't mesh well with each user being 
able to control what email they receive, since they *aren't* users.  
It's not an easy problem. Consider
1. What do you do if they later become a user?  Move all the 
external-cc's to be regular cc's?  This will cause them to be subject 
to the email preferences, which might *not* be what the user expects.
2. How does one come up with a consistent UI for adding both "regular" 
cc's, and "external" cc's, that doesn't confuse the hell out of people.
3. Do you really think that someone on an external cc isn't going to 
ask to be able to have the same type of email preferences users do?  
Then what?

>  that _all_ the addresses from the GNATS submitter
> fields cannot be found in bugzilla anymore.
Please stop making such blanket statements, it's simply not correct.

> See PR10888 for
> example. In http://bugs.debian.org/193049 in the message
> 20030520215917.15973.qmail@sources.redhat.com,
> bonnaud@irancy.lis.inpg.fr is still CCed, but not present in bugzilla
> anymore.

Because it was in the originator field, and your name is in the from 
field. From overrode originator for purposes of choosing who the 
reporter was, so it got marked as being from your account, not hers.

Unfortunately, i never added the results of the x-gnats-notify field to 
the cc list.
I can remedy this easily.

>  I didn't count the affected reports, but this may be ~80 open
> reports, which were forwarded from the Debian archives.
--Dan