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Re: Reporting bugs: there is nothing to gain in frustrating reporters
- From: Steven Bosscher <stevenb at suse dot de>
- To: Michael Veksler <VEKSLER at il dot ibm dot com>
- Cc: Gabriel Dos Reis <gdr at integrable-solutions dot net>,Vincent Lefevre <vincent+gcc at vinc17 dot org>, gcc at gcc dot gnu dot org
- Date: Mon, 20 Jun 2005 10:13:35 +0200 (CEST)
- Subject: Re: Reporting bugs: there is nothing to gain in frustrating reporters
- References: <OF650AC5D7.87BBB89F-ON43257026.002089BB-43257026.002B2A7C@il.ibm.com>
On Jun 20, 2005 09:51 AM, Michael Veksler <VEKSLER@il.ibm.com> wrote:
> Despite being descriptive and friendly, bug masters
> frustrate me and other users by being too eager
> to close the PR. I would suggest a policy change,
> a PR should be closed (as duplicate or as INVALID)
> only after discussion was exhausted.
And you going to provide the extra man-power required to track bugs this
way, right? This means keeping an eye on many more bugs where a discussion
is still going on. Unless you have convincing proof that it happens often
that valid bugs are closed as INVALID, I think we should change nothing,
I have seen a discussion similar to your description of a bug discussion
only once, and in this case the bug master was right. It is equally
frustrating for gcc bugmasters that some user thinks it is OK to keep
re-opening a bug report because his/her opinion is The One Opinion. This
is something that happens a lot. "There is nothing to gain in frustrating
bugmasters" ;-)
Maybe every once in a while a bugmaster closes a bug report too quickly, but
at least the bugmasters get a useful job done. If you compare the state of
our bug database now with the mess of a couple of years ago, we are much
better off now.
Gr.
Steven